Accessibility Policy
Boutique Hotel in Israel aims to promote the issue of accessibility.
We see all of our customers/website visitors as equals, entitled to enjoy full access to the company's facilities and services.
We made sure to make our most important source of information accessible, which is the company's website https://eng.maskit.co.il.
We do our best to allow every surfer to use the company's services in a fully sensitive and equitable manner, with the law only constituting a basis from which we strive to increase and improve the accessibility of information to our customers, thereby also increasing our customer base.
Making the service accessible to the company's customers
The company's managers/employees underwent training in the field of service accessibility for people with disabilities. As part of the training, the company's managers/employees received tools to deal with the issue of accessibility, including hands-on experience in understanding the physical limitations of people with disabilities and understanding the needs of all users of the company's websites.
Accessibility of service and telephone response.
The company's telephone service center operates for the benefit of customers with disabilities and is without background music, at a slow pace and in clear language in Hebrew and/or English.
Telephone customer service: +972-4-9521000 for any inquiries and/or questions on any matter related to the company's products and/or services.
Access to the service via email.
Accessibility inquiry
We will be happy to receive inquiries for information and/or suggestions to improve the browsing experience on our website.
You are welcome to contact us here at any time.
Accessibility Coordinator Phone: +972-4-9521000